1. Introduction
At Jacob Limousine, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.
2. Information We Collect
- Account Information: Name, email, phone number upon registration.
- Booking Information: Pickup/dropoff locations, date, time, vehicle type, passengers.
- Payment Information: Payment details are securely processed via Paymob — we never store card numbers.
- Usage Data: IP address, browser type, pages visited to improve user experience.
3. How We Use Your Information
- Process your bookings and provide transportation services.
- Communicate booking status updates and notifications.
- Send email and SMS notifications about your trips.
- Improve our services and user experience.
- Ensure website security and prevent fraud.
4. Data Protection
We use SSL/TLS encryption for all communications. Payment data is protected by a PCI DSS-compliant gateway. We do not share your data with third parties without your consent or legal requirement.
5. Cookies
We use cookies to improve your experience, remember preferences (language, currency), and analyze traffic. You can control cookie settings from your browser.
6. Your Rights
You have the right to access, correct, delete, or restrict the processing of your data. For inquiries, contact us via email or WhatsApp.
7. Contact Us
For any questions about this Privacy Policy, please contact us:
Email: info@jacoblimousine.com
WhatsApp: Available 24/7
